FAQs

How can I order a specialty cake or dessert from the bakery?

Placing special orders with us is easy, and our friendly professional bakers and cake decorators are happy to help!  

  • Place special orders for select sweets via order ahead.
  • Call or visit your friendly in-store cake decorator or baker and have them create a special order on your behalf.

How do you make a cake moist?

There are so many ways to make sure your cake turns out moist and decadent every time! Here are a few quick tips:

  • Use cake flour. If you can use cake flour instead of all-purpose flour, it usually adds moisture.

  • Add sour cream. A tablespoon or two goes a long way. Add sour cream to your homemade batter or use it to moisten up a box mix.

  • Brush with simple syrup. Coat your cake with a light layer of simple syrup for a spongy result.

  • Don't overheat. Bake your cakes at a lower temperature and don't leave them in the oven for too long.

  • Don't overmix. Likewise, don't mix your batter for too long. Keep the mixture light and fluffy for a nice and moist cake.

  • Once your baked cake layers come out of the oven, invert onto baking rack and leave the pan over the cake until the cake cools down. Your cake will maintain better moisture and quality will improve.

What do baking soda and baking powder do in cookies?

Baking soda and baking powder are both leavening agents that help cookies rise. You can omit baking soda and baking powder from cookies, but the texture will be less dense.

Need a quick substitute for baking powder? Mix 1/2 teaspoon cream of tartar with 1/4 teaspoon of baking soda and 1/4 teaspoon of cornstarch to replace one teaspoon of baking powder. Since baking powder contains baking soda, you can also use the same amount of baking powder to substitute baking soda instead. 

How do you keep bakery items fresh?

In general, you can safely store items from the bakery at room temperature in an airtight container. However, to keep your cookies soft and chewy and your pastries at their peak, here are a few things you can do

  • Bread - Bread boxes or airtight bags will help keep fresh bread in tip-top shape for up to a week. Need more time? Wrap your bread in plastic, then a layer of tinfoil, and freeze for up to 6 months.
  • Brownies - Pop a lid on your baking dish or wrap your brownies in plastic wrap. They'll last up to a week at room temperature on your counter.
  • Cake - The best way to store cake is in a dome, but if that's not an option, be sure to use a tight layer of plastic wrap and eat your cake within 4 days. You can refrigerate it to extend its life by a day or two.
  • Cupcakes - Store cupcakes in an airtight container and eat them within 3 to 4 days.
  • Cookies - To keep cookies fresh longer, add a slice of plain white loaf bread to the container.
  • Muffins - Store your muffins in an airtight container on top of a paper towel. As they age, muffins release moisture, and the paper towel helps to absorb it.
  • Pies - Cover your favorite fruit pies and keep them out on the counter for up to 3 days. Cream pies and no-bake pies should be refrigerated for up to 5 days.

How long does cake last in the fridge?

In general, a cake will last for up to 4 days in the refrigerator. The type of cake, fillings and toppings will impact the shelf-life. Here are some general rules of thumb:

  • Buttercream Frosting/Ganache – Store for 3 to 4 days

  • Custard/Cream/Cream Cheese/Fresh Fruit Filling – Store for up to 2 days

  • Cakes made with Fresh Fruit – Store for up to 2 days 

Bring refrigerated cake to room temperature before serving. Avoid refrigerating cakes made with fondant or food color, as the colors tend to bleed in cooler temperatures.

Can you freeze bakery items?

Most bakery items freeze beautifully when double-wrapped in plastic and foil or placed in an airtight container. Here are a few tips and tricks, along with guidance on how long you can store your bakery items in the freezer:

  • Bread - If you're freezing a pre-sliced loaf, wrap the slices individually or freeze the entire bag. It should last up to 6 months. For a loaf of French or Italian bread, slice it first, then wrap it in plastic and foil. Thaw bread in the microwave, toaster or at room temperature.

  • Brownies - Unlike bread, it's best to freeze brownies before you slice them. Wrap room-temperature, brownies in plastic wrap, then in foil, and store them in the freezer for up to 3 months. Thaw overnight at room temperature, then slice and serve.

  • Cake - Want to save some birthday cake for later? Place it in the freezer for 1 to 2 hours, or until the frosting hardens. Then, wrap the cake in plastic, followed by foil, and place in an airtight container for up to 3 months. Thaw in the refrigerator overnight or for at least 8 hours.

  • Cupcakes - Store frosted cupcakes individually in small plastic or glass freezer-safe containers with a lid for up to 3 months. Defrost in the refrigerator overnight or for at least 3 to 4 hours.

  • Cookies - Place cooled cookies on a baking sheet lined with parchment paper and place them in the freezer for 1 to 2 hours. Once frozen, transfer to an airtight bag and store for up to 3 months. Thaw at room temperature for a few hours prior to serving.

  • Muffins - Double wrap muffins in plastic, then foil, and place them in an airtight bag for up to 3 months. Defrost individually in the microwave or defrost the whole batch at room temperature for a few hours.

  • Pies - To freeze a baked fruit or chess pie, place the cooled pie in the freezer for around 4 hours or until frozen. Remove, wrap in plastic, place in an airtight bag, and store in the freezer for up to 4 months.

Don't forget to label your items before you freeze them! Use a sharpie to note the contents, date and instructions on the outside of the bag, wrap or container. 

Is red velvet cake chocolate cake?

The short answer is no, red velvet cake and chocolate cake are not the same. Before the 1920s, bakers made red velvet cake from a combination of cocoa powder, buttermilk and vinegar. The three ingredients joined forces to create a chemical reaction that resulted in the rich, red cake we've all come to love. Traditionally, red velvet cake is served with a cream cheese frosting, whereas chocolate cake can be served with a variety of frosting options. Chocolate cake also does not contain vinegar.

What's the difference between a muffin and a cupcake?

While muffins and cupcakes are both delicious, muffins are denser; cupcakes usually take on an airier, lighter texture. Cupcakes are generally sweeter, while muffins can be savory. And while cupcakes are frosted, most muffins are not. Cupcakes and muffins usually have a similar ingredient makeup, though muffins feature fruit more heavily. Speaking to baking time, cupcakes typically take 15-20 minutes, while muffins require 30-40 minutes in the oven.

Is cake a pastry? What about donuts, croissants, breads and pie?

A pastry is a dough made from flour, water and solid fat like butter or lard. Pastries may be sweet or savory. Any baked good containing fat in the dough is considered a pastry, which includes cake. Donuts and croissants are pastries, too. When it comes to pie, the answer isn’t as cut and dry. The crust counts as a pastry, but the filling usually doesn't. Bread is not considered a pastry.

Can my cat eat bread?

 

According to Purina, while bread is suggested to be perfectly safe for your feline friends. That said, it should be offered in moderation since it contains no nutritional value for cats. As always, it's best to serve your pets a well-balanced diet and consult with your vet if you have any questions.

Can my dog eat bread?

According to akc.org, white and wheat bread are okay for dogs to eat in moderation, as long as allergies aren't a concern. As always, it's best to serve your pets a well-balanced diet and consult with your vet if you have any questions.

 

Baking at home

Baking at Home

Bake scrumptious, temptingly tasty desserts, breads & pastries at home!

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Get Pumped for Pumpkin

Treat your family to pumpkin special! Everyone will fall for these goodies.

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Croissants and cinnamon rolls

Delicious Options

We offer high-quality breads, pastries, and custom desserts based on your needs.

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Perfecting the art of fresh. Hand-crafted in-store.

Crafted In-House with Passion

Your happiness is our mission. So, how do our friendly, dedicated, and passionate in-house professional cake decorators and bakery team ensure every donut, bagel, and custom cake you bring home are so irresistibly delicious you can’t help but go back for seconds?

  1. If you dream it, we can make it. Our pros create stunning custom-decorated cakes for every occasion and budget.
  2. Our in-house cake decorators are artists with years of experience and dedication to delight you and to surpass your expectations.
  3. We carefully vet and source quality ingredients, from high-protein flours for tighter, higher-quality bread loaves to fresh, plump berries from our very own produce department for our crafted artisan desserts.
  4. We bake in-store our signature French bread and sourdough loaves daily from our own recipes for unparalleled flavor and texture that’s soft on the inside and perfectly crunchy on the outside.
  5. Our bagels are baked with a traditional cornmeal base for superior taste and texture.
  6. We craft and top next-level artisan desserts and scrumptious morning treats.
  7. We ice donuts in-store every day for melt-in-your-mouth happiness.

Regardless of the occasion, you can trust that your sweet breakfast treats, desserts, cookies, pastries and cakes are crafted, decorated and packaged to your highest expectations and standards. Enjoy!